Datamax O'Neil 4310e Manuel de l'opérateur

Operator’s Manual

Chapter 2 - Printer Setup 4 2.1.2 Interface Connection The printer can be connected to the host via the parallel, USB, serial, or optional network i

Chapter 2 - Printer Setup 5 2.1.3 USB Connection USB connection to PC requires installation of drivers for both the Port and the Windows Driver itse

Chapter 2 - Printer Setup 6 8. When prompted click “Continue Anyway” 9. Windows will now load the drivers to assign the necessary ports to the

Chapter 2 - Printer Setup 7 Step B: Windows Printer Driver Installation: 1. The PC will launch the “Found New Hardware Wizard” again. 2. Sele

Chapter 2 - Printer Setup 8 8. Select the driver that matches your model printer. (there may be multiple models listed) and then click Next.

Chapter 2 - Printer Setup 9 222...222 LLLoooaaadddiiinnnggg MMMeeedddiiiaaa Load media into the printer as follows: 1. Open the media cover

Chapter 2 - Printer Setup 10 5. Close the Printhead Assembly and rotate the Printhead Latch to the locked position. 6. Close the cover and press

Chapter 2 - Printer Setup 11 222...333 MMMeeedddiiiaaa SSSeeennnsssooorrr AAAdddjjjuuussstttmmmeeennnttt The Media Sensor needs to be posit

Chapter 2 - Printer Setup 12 222...444 LLLoooaaadddiiinnnggg RRRiiibbbbbbooonnn Ribbon is required with thermal transfer media. It is recom

Chapter 2 - Printer Setup 13 Ribbon Routing Diagrams (CSI) ‘Coating Side In’ Ribbon Routing (CSO) ‘Coating Side Out’ Ribbon Routing

Chapter 2 - Printer Setup 14 3. Route the ribbon under the Ribbon Idler and then out the front of the printer approximately 12 inches as shown.

Chapter 2 - Printer Setup 15 222...555 OOOPPPTTTIIImmmeeedddiiiaaa The OPTIMedia function is designed to reduce set up time when using Datama

Chapter 2 - Printer Setup 16 222...666 IIInnnttteeerrrnnnaaalll RRReeewwwiiinnndddeeerrr When equipped with the Internal Rewind option, labels

Chapter 2 - Printer Setup 17 4. Load media as described in section 2.2. Feed approximately 20 inches (50 cm) of media out of the printer. Route t

Chapter 2 - Printer Setup 18

Chapter 3 - Printer Operation 19 333 PPPrrriiinnnttteeerrr OOOpppeeerrraaatttiiiooonnn 333...111 FFFrrrooonnnttt PPPaaannneeelll The

Chapter 3 - Printer Operation 20 3.1.1 Display Icons Display Icon Description Initialization, typically brief (but a damaged or invalid printhead

Chapter 3 - Printer Operation 21 333...222 WWWiiinnndddooowwwsss DDDrrriiivvveeerrr The Windows driver is located on the Accessories CD-Rom in

Chapter 3 - Printer Operation 22 Important Notes: The Windows driver functions the same as any other Windows printer. A built in help file is availa

Chapter 3 - Printer Operation 23 333...333 PPPrrriiinnnttteeerrr CCCooonnnfffiiiggguuurrraaatttiiiooonnn UUUtttiiillliiitttyyy (((NNNEEETTTi

i Copyright Information CG Triumvirate is a trademark of Agfa Corporation. CG Times based upon Times New Roman under license from the Monotype Corpo

Chapter 3 - Printer Operation 24 c) In the toolbar, from the drop down menu box, select “TCP_IP”. Then click on the Query Printer Icon .

Chapter 3 - Printer Operation 25 333...444 MMMeeedddiiiaaa CCCaaallliiibbbrrraaatttiiiooonnn 3.4.1 Quick Calibration Quick Calibration shou

Chapter 3 - Printer Operation 26 3.4.3 Standard Calibration The Standard Calibration can be performed using the NETira CT Utility (see Section 3.3

Chapter 3 - Printer Operation 27 Standard Calibration (continued) Step Action Displayed Message Comment F Proceed according to the media type:

Chapter 3 - Printer Operation 28 3.4.4 Advanced Entry Calibration Advanced Entry is an alternate calibration method for special-case media types,

Chapter 3 - Printer Operation 29 Advanced Entry Calibration (continued) Step Action Displayed Message Comment F Use the UP and DOWN Arrow button

Chapter 3 - Printer Operation 30 Advanced Entry Calibration (continued) Step Action Displayed Message Comment H Raise the printhead assembly the

Chapter 3 - Printer Operation 31 Advanced Entry Calibration (continued) Step Action Displayed Message Comment J Use the buttons to increment the

Chapter 3 - Printer Operation 32 Advanced Entry Calibration (continued) Step Action Displayed Message Comment L Use the buttons to set the Gain

Chapter 3 - Printer Operation 33 Advanced Entry Calibration (continued) Step Action Displayed Message Comment N Press the ESC Key. Use the butt

ii Agency Compliance and Approvals UL60950-1; 2nd Edition CSA C22.2 No. 60950-1-07 2nd Edition The manufacturer declares under sole responsib

Chapter 3 - Printer Operation 34 Advanced Entry Calibration (continued) Step Action Displayed Message Comment R Press and hold the FEED Key unti

Chapter 4 – Menu System 35 444 MMMeeennnuuu SSSyyysssttteeemmm 444...111 MMMeeennnuuu SSSyyysssttteeemmm OOOvvveeerrrvvviiieeewww

Chapter 4 – Menu System 36 444...222 TTThhheee UUUssseeerrr MMMeeennnuuu The User Menu contains basic selections in these menus:  Media S

Chapter 4 – Menu System 37 444...444 TTThhheee TTTeeesssttt MMMeeennnuuu The Test Menu contains test and informational label selections: 

Chapter 4 – Menu System 38 DISPLAYED ITEM ITEM DESCRIPTION OPTimedia Automatically configures various print settings to the selected media/ribbon

Chapter 4 – Menu System 39 DISPLAYED ITEM ITEM DESCRIPTION SENSOR CALIBRATION Selects the media sensor calibration method, where: PERFORM CALIBRAT

Chapter 4 – Menu System 40 Print Control The Print Control menu contains printing throughput, offset and custom setup functions:  Heat  Print S

Chapter 4 – Menu System 41 DISPLAYED ITEM ITEM DESCRIPTION PRESENT DISTANCE Sets the label stop position (0 - 4.00 inches) past the start of prin

Chapter 4 – Menu System 42 Printer Options The Printer Options menu contains file-handling, module, and optional equipment settings:  Modules 

Chapter 4 – Menu System 43 DISPLAYED ITEM ITEM DESCRIPTION CUTTER Controls the Cutter operation, where: MODE Sets the detection method and respon

iii CCCooonnnttteeennntttsss 1 Getting Started 1.1 Introduction ... 1

Chapter 4 – Menu System 44 RIBBON LOW Sets the type of output signal generated to indicate Ribbon Low condition where: ACTIVE LOW Outputs a lo

Chapter 4 – Menu System 45 DISPLAYED ITEM ITEM DESCRIPTION CONFIGURATION FILE Controls the creation, storage, and recall of printer configuration

Chapter 4 – Menu System 46 DISPLAYED ITEM ITEM DESCRIPTION DOUBLE BYTE SYMBOLS Selects the optional ILPC code page used to print double byte fonts

Chapter 4 – Menu System 47 DISPLAYED ITEM ITEM DESCRIPTION SET FACTORY DEFAULTS Returns the printer settings to the factory-programmed values (exc

Chapter 4 – Menu System 48 DISPLAYED ITEM ITEM DESCRIPTION UNITS OF MEASURE Sets the measurement standard used, where: IMPERIAL Uses inches. (De

Chapter 4 – Menu System 49 DISPLAYED ITEM ITEM DESCRIPTION ROW EMULATION Allows the row dots per inch to be adjusted (103 - 303), so that numbers

Chapter 4 – Menu System 50 DISPLAYED ITEM ITEM DESCRIPTION FAULT HANDLING Determines the intervention required and the disposition of the label i

Chapter 4 – Menu System 51 Communications The Communications menu contains interface and host control functions:  Serial Port A*  Parallel Port

Chapter 4 – Menu System 52 DISPLAYED ITEM ITEM DESCRIPTION GENERIC SETTINGS Controls global communication settings shared by wired and wireless LA

Chapter 4 – Menu System 53 DISPLAYED ITEM ITEM DESCRIPTION WIRED ETHERNET Controls the communications settings for the wired Ethernet network inte

iv 5 Maintenance and Adjustments 5.1 Cleaning Intervals ... 59 5.2 Cleaning the Pr

Chapter 4 – Menu System 54 DISPLAYED ITEM ITEM DESCRIPTION TCP PRINT PORT Selects the Port to use for all TCP network communications; Default is 9

Chapter 4 – Menu System 55 DISPLAYED ITEM ITEM DESCRIPTION CONTROL CODES Allows changes to the prefix of the software commands interpreted by the

Chapter 4 – Menu System 56 Diagnostics The Diagnostics menu contains testing functions and printhead reporting selections:  Hex Dump Mode*  Opt

Chapter 4 – Menu System 57 DISPLAYED ITEM ITEM DESCRIPTION SENSOR READINGS Displays the values (0 – 255) from the printer sensors, where: THR T

Chapter 4 – Menu System 58

Chapter 5 – Maintenance and Adjustments 59 555 MMMaaaiiinnnttteeennnaaannnccceee aaannnddd AAAdddjjjuuussstttmmmeeennntttsss 555...111 C

Chapter 5 – Maintenance and Adjustments 60 555...222 CCCllleeeaaannniiinnnggg ttthhheee PPPrrriiinnnttthhheeeaaaddd If print quality decli

Chapter 5 – Maintenance and Adjustments 61 Automated Printhead Cleaning 1. Remove media and ribbon. 2. Place a Datamax-O’Neil Cleaning Card, par

Chapter 5 – Maintenance and Adjustments 62 555...333 MMMeeedddiiiaaa WWWiiidddttthhh AAAdddjjjuuussstttmmmeeennnttt Whenever using narrow me

Chapter 5 – Maintenance and Adjustments 63 555...444 PPPrrriiinnnttthhheeeaaaddd PPPrrreeessssssuuurrreee AAAdddjjjuuussstttmmmeeennnttt Pri

Chapter 1 – Getting Started 1 111 GGGeeettttttiiinnnggg SSStttaaarrrttteeeddd 111...111 IIInnntttrrroooddduuuccctttiiiooonnn Congratulati

Chapter 5 – Maintenance and Adjustments 64 555...555 PPPrrriiinnnttthhheeeaaaddd RRReeeppplllaaaccceeemmmeeennnttt To replace a damaged printh

Chapter 5 – Maintenance and Adjustments 65 555...666 RRReeessseeettttttiiinnnggg ttthhheee PPPrrriiinnnttteeerrr Soft Reset - To reset the p

Chapter 5 – Maintenance and Adjustments 66 Loading Boot 1 and Boot 2 and Firmware 1) Connect the printer to your PC using a serial cable 2) Lau

Chapter 6 – Troubleshooting 67 666 TTTrrrooouuubbbllleeessshhhooooootttiiinnnggg 666...111 PPPrrrooobbbllleeemmm RRReeesssooollluuutttiiio

Chapter 6 – Troubleshooting 68 If experiencing this problem… Try this solution… Missing information in the printed label: Check the label format

Chapter 6 – Troubleshooting 69 If experiencing this problem… Try this solution… Nothing is printing (labels advance normally, but no image is print

Chapter 6 – Troubleshooting 70 If experiencing this problem… Try this solution… Poor print quality: The printhead may need cleaning; see Secti

Chapter 6 – Troubleshooting 71 666...222 HHHeeexxx DDDuuummmppp MMMooodddeee The Hex Dump Mode is a useful tool for diagnosing problems, in

Chapter 6 – Troubleshooting 72

Appendix A – Specifications 73 AAA SSSpppeeeccciiifffiiicccaaatttiiiooonnnsss Mechanical Width 12.62 inches (320.6 mm) Depth 18.60 inc

Chapter 1 – Getting Started 2

Appendix A – Specifications 74 Media/Ribbon Media Types Roll-Fed, Die-Cut, Continuous, Fan-Fold Max. Media Width 4.65" (118 mm) Min. Medi

Appendix A – Specifications 75 Approved Media To achieve optimum print quality and maximum printhead life, Datamax-O’Neil specifies the use of Datam

Appendix A – Specifications 76

Appendix B – Wireless and Wired LAN Setup 77 BBB WWWiiirrreeellleeessssss aaannnddd WWWiiirrreeeddd LLLAAANNN SSSeeetttuuuppp BBB...111

Appendix B – Wireless and Wired LAN Setup 78 BBB...222 WWWiiirrreeellleeessssss SSSeeetttuuuppp 1. Open your web browser. Type in the IP Addr

Appendix B – Wireless and Wired LAN Setup 79 B.2.1 Wireless Setup – Infrastructure After a successful setup is made via a wired connection, the Wire

Appendix B – Wireless and Wired LAN Setup 80 Once the printer has restarted the icon will be displayed signifying that an IP address has been obt

Appendix B – Wireless and Wired LAN Setup 81 4. In the SSID field type the name of the SSID you wish to assign to the printer. 5. Under the “WIFI

Appendix B – Wireless and Wired LAN Setup 82 BBB...333 IIInnnssstttaaalllllliiinnnggg ttthhheee PPPrrriiinnnttteeerrr DDDrrriiivvveeerrr T

Appendix B – Wireless and Wired LAN Setup 83 9 Insert the Accessories CD-Rom and click ‘Browse’. 10 Browse to the “\DRIVERS\Seagull” folder on t

Chapter 2 - Printer Setup 3 222 PPPrrriiinnnttteeerrr SSSeeetttuuuppp 222...111 PPPrrriiinnnttteeerrr CCCooonnnnnneeeccctttiiiooonnnsss

Appendix B – Wireless and Wired LAN Setup 84

Appendix C – Menu Language 85 CCC MMMeeennnuuu LLLaaannnggguuuaaagggeee CCC...111 CCChhhaaannngggiiinnnggg ttthhheee MMMeeennnuuu

Appendix C – Menu Language 86 B. Click the “Enable Macro” box. The following screen appears: C. Click on Column J and enter the new language,

Appendix C – Menu Language 87 F. Download the generated files to the printer – one method is the DOS copy command: copy small.ls lpt1: /b G. R

Appendix C – Menu Language 88 CCC...222 AAAdddvvvaaannnccceeeddd FFFiiillleee HHHaaannndddllliiinnnggg IIInnnfffooorrrmmmaaatttiiiooonnn

Appendix C – Menu Language 89 The screen shot below is an example of Unicode defined languages, Chinese & Russian. Note the only additional