Datamax-oneil S2000i User Guide Manuel d'utilisateur télécharger pdf (Page 23)

8 Troubleshooting Guide

PROBLEM POSSIBLE CAUSE SOLUTION

Printer will not turn on Discharged Battery Recharge battery overnight.

Charge LED not lighting when

AC adapter is plugged in.

No AC power or AC adapter

defective

Check AC outlet or adapter (note: battery pack

may be fully charged)

Battery not charging. Battery incorrectly installed or no

AC.

Battery dead

Check battery installation and AC adapter

Change to a new battery

Paper not feeding. Obstruction in paper path or paper

improperly installed

Check the paper path. Verify installation

Use paper of the correct specification

Fault LED on Steady Print head lever is up

Print mechanism jam

Low Battery

Check print head lever

Check paper supply; press <FEED> to clear.

Charge battery; if problem persists, change

battery.

Low-BAT LED on Steady Low battery Charge battery; if problem persists, change

battery.

Prints illegible characters. Improper baud rate and parity Verify the printer and host settings. Use self-

test to verify printer settings.

Printer will not print in IrDA

mode

Obstruction of IrDA Clear obstruction.

IrDA mode is not selected DIP switch #8 must be on.

Will not connect to host device. Limit the IrDA baud rate to 9600 on the host

device.

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Datamax-oneil S2000i User Guide Manuel d'utilisateur Page 23